Faq

How will I receive my item(s) after purchasing?

Through our direct delivery system, all customers will be provided with downloads instantly after checking out.

Most kits are sent as a .zip file, however some of our older kits are packaged as .rar files. You can use a free program called Winrar (Windows) or Keka (Mac) to open these items.

 

What payment methods do you accept?

- We accept PayPal and all major credit cards / debit cards via PayPal*.

VISA, Mastercard, American Express, etc.

*You do not need to have a PayPal account to be able to checkout.

- We accept all major Crytocurrency: Bitcoin, Litecoin, Ethereum and many more.

 

I haven't received my item(s)?

If you didn’t receive an email after ordering please check your spam or promotions tab.

In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order.

You can always login to your account on our site and download the items from there.

 

What is the refund policy?

All purchases are final! For any digital items, unfortunately we can’t offer any refund or exchange. For more details review our Refund Policy

 

How do I extract a .rar file?

To extract a .rar file you’ll need one of the following programs:

Keka (Mac)

WinRar (Windows)